Microsoft Bookings

Microsoft Bookings is Microsoft's scheduling app, delivered as part of the Microsoft 365 platform rather than sold separately. It includes a web-based booking page that integrates with Outlook to optimize staff calendars and gives customers the flexibility to book a time that works for them. Automated email and SMS notifications and reminders help reduce no-shows. Bookings comes in two forms. Personal Bookings lets an individual share their own availability and meeting types, similar to a personal scheduling link. Shared Bookings lets a team create shared booking pages with defined services, staff members, schedules, and business hours, customized to fit different parts of an organization. Because it integrates with Microsoft Teams, each online appointment can generate a unique meeting link that attendees join from a browser, phone dial-in, or the Teams app. Bookings is also available as an app inside Teams and Outlook, and a Bookings API is available through Microsoft Graph. All Bookings data is stored within the Microsoft 365 platform in Exchange Online using shared mailboxes, so it follows the same data storage and compliance policies as the rest of Microsoft 365 — a meaningful advantage for organizations with strict data-governance requirements.