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Acuity Scheduling

Online appointment scheduling for service businesses

Service BusinessPaymentsEnterpriseHealthcareWellness
Visit Acuity Scheduling

Free tier available

Starting at

$20/month

Founded

2006

Headquarters

New York

Team Size

Part of Squarespace (1000+)

What is Acuity Scheduling?

Acuity Scheduling, owned by Squarespace, is a comprehensive appointment scheduling solution designed for service-based businesses with robust features for client self-booking, payments, and business management.

Acuity Scheduling has established itself as the go-to scheduling solution for service-based businesses since its founding in 2006. Now part of the Squarespace family, it combines powerful scheduling capabilities with the polish and reliability of a mature platform. What distinguishes Acuity from general-purpose scheduling tools is its deep focus on service businesses. Whether you run a salon, consulting practice, fitness studio, or healthcare clinic, Acuity provides specialized features that address the unique needs of appointment-based businesses. The platform excels at client management, offering custom intake forms that gather necessary information before appointments. Clients can book, reschedule, and cancel on their own, reducing administrative burden. The system handles complex scheduling scenarios like multiple staff members, locations, and service types with ease. Payment integration is a standout feature. Acuity supports upfront payments, deposits, packages, memberships, subscriptions, and even gift certificates. This makes it particularly valuable for businesses that want to reduce no-shows and streamline their revenue collection. For businesses already using Squarespace, Acuity offers seamless integration with the website builder, creating a unified experience for online presence and scheduling.

Key Features

Service Business Focus

Purpose-built for appointment-based businesses with features like packages, memberships, and gift certificates that general scheduling tools lack.

Comprehensive Payment Options

Accept payments, deposits, tips, and sell packages or subscriptions. Integrates with Stripe, Square, and PayPal for flexible payment collection.

Custom Intake Forms

Gather client information, waivers, and preferences before appointments. Reduces back-and-forth and ensures you're prepared for each session.

Multi-Staff Management

Manage multiple staff calendars with individual availability, services, and pricing. Clients can choose their preferred provider.

HIPAA Compliance

Higher-tier plans offer HIPAA-compliant scheduling for healthcare providers, including BAA agreements and enhanced security.

Squarespace Integration

Seamlessly embed scheduling into Squarespace websites. Unified experience for businesses using Squarespace for their online presence.

Pricing Plans

Emerging

$20/month
  • 1 staff calendar
  • Unlimited appointments
  • Client self-scheduling
  • Automated reminders
  • Calendar sync
Popular

Growing

$34/month
  • Up to 6 staff calendars
  • Everything in Emerging
  • Text message reminders
  • Packages & gift certificates
  • Subscriptions

Powerhouse

$61/month
  • Up to 36 staff calendars
  • Everything in Growing
  • Multiple time zones
  • Custom API access
  • HIPAA compliance

Pros & Cons

Pros
  • Purpose-built for service businesses
  • Comprehensive payment and package options
  • Mature, reliable platform (since 2006)
  • HIPAA compliance available
  • Excellent Squarespace integration
  • Robust multi-staff support
Cons
  • No free tier (only trial)
  • Can be complex for simple scheduling needs
  • Higher pricing than some alternatives
  • Interface feels dated compared to newer tools

Best Use Cases

Salon appointment booking with stylist selectionTherapy and counseling session schedulingPersonal training and fitness class bookingPhotography session scheduling with packagesConsulting and coaching appointmentsWellness and spa treatments

All Features

  • Client self-scheduling
  • Automated email and SMS reminders
  • Payment processing (Stripe, Square, PayPal)
  • Custom intake forms
  • Packages and gift certificates
  • Memberships and subscriptions
  • Multiple staff calendars
  • Multi-location support
  • Group classes
  • Calendar sync (Google, Outlook, iCloud)
  • Squarespace integration
  • Custom branding
  • Embed on any website
  • HIPAA compliance (higher tiers)
  • Time zone detection

Integrations

Google CalendarOutlookiCloudZoomGoogle MeetStripeSquarePayPalQuickBooksMailchimpConstant ContactZapierSquarespace

Frequently Asked Questions

Our Verdict

Acuity Scheduling is the premium choice for service-based businesses that need comprehensive appointment management. Its payment features, package sales, and HIPAA compliance make it particularly valuable for salons, healthcare providers, and fitness professionals. While pricier than simpler alternatives, the specialized features justify the cost for businesses that will use them.

Quick Info
Free tier available

7-day free trial, no credit card required

Paid plans from

$20/month

Monthly subscription, tiered by features

Try Acuity Scheduling
Best For
  • Salons and spas
  • Healthcare providers
  • Fitness instructors
  • Consultants
  • Coaches
  • Photographers
  • Service-based small businesses
Company Details
Founded:2006
HQ:New York, NY (Squarespace)
Team:Part of Squarespace (1000+)
Funding:Acquired by Squarespace (2019)
Last verified:2026-05-18