Acuity Scheduling
Online appointment scheduling for service businesses
Free tier available
Starting at
$20/month
Founded
2006
Headquarters
New York
Team Size
Part of Squarespace (1000+)
What is Acuity Scheduling?
Acuity Scheduling, owned by Squarespace, is a comprehensive appointment scheduling solution designed for service-based businesses with robust features for client self-booking, payments, and business management.
Key Features
Service Business Focus
Purpose-built for appointment-based businesses with features like packages, memberships, and gift certificates that general scheduling tools lack.
Comprehensive Payment Options
Accept payments, deposits, tips, and sell packages or subscriptions. Integrates with Stripe, Square, and PayPal for flexible payment collection.
Custom Intake Forms
Gather client information, waivers, and preferences before appointments. Reduces back-and-forth and ensures you're prepared for each session.
Multi-Staff Management
Manage multiple staff calendars with individual availability, services, and pricing. Clients can choose their preferred provider.
HIPAA Compliance
Higher-tier plans offer HIPAA-compliant scheduling for healthcare providers, including BAA agreements and enhanced security.
Squarespace Integration
Seamlessly embed scheduling into Squarespace websites. Unified experience for businesses using Squarespace for their online presence.
Pricing Plans
Emerging
- 1 staff calendar
- Unlimited appointments
- Client self-scheduling
- Automated reminders
- Calendar sync
Growing
- Up to 6 staff calendars
- Everything in Emerging
- Text message reminders
- Packages & gift certificates
- Subscriptions
Powerhouse
- Up to 36 staff calendars
- Everything in Growing
- Multiple time zones
- Custom API access
- HIPAA compliance
Pros & Cons
- Purpose-built for service businesses
- Comprehensive payment and package options
- Mature, reliable platform (since 2006)
- HIPAA compliance available
- Excellent Squarespace integration
- Robust multi-staff support
- No free tier (only trial)
- Can be complex for simple scheduling needs
- Higher pricing than some alternatives
- Interface feels dated compared to newer tools
Best Use Cases
All Features
- Client self-scheduling
- Automated email and SMS reminders
- Payment processing (Stripe, Square, PayPal)
- Custom intake forms
- Packages and gift certificates
- Memberships and subscriptions
- Multiple staff calendars
- Multi-location support
- Group classes
- Calendar sync (Google, Outlook, iCloud)
- Squarespace integration
- Custom branding
- Embed on any website
- HIPAA compliance (higher tiers)
- Time zone detection
Integrations
Frequently Asked Questions
Acuity Scheduling is the premium choice for service-based businesses that need comprehensive appointment management. Its payment features, package sales, and HIPAA compliance make it particularly valuable for salons, healthcare providers, and fitness professionals. While pricier than simpler alternatives, the specialized features justify the cost for businesses that will use them.
7-day free trial, no credit card required
Paid plans from
$20/month
Monthly subscription, tiered by features
- Salons and spas
- Healthcare providers
- Fitness instructors
- Consultants
- Coaches
- Photographers
- Service-based small businesses