Zoho Bookings
Appointment scheduling built into the Zoho ecosystem
Free tier available
Starting at
$6/user/mo
Founded
1996
Headquarters
Chennai
What is Zoho Bookings?
Zoho Bookings is an online appointment scheduling tool from Zoho Corporation. It offers one-on-one, group, collective, and resource bookings, with deep integration into Zoho CRM, Desk, and the wider Zoho suite.
Key Features
Deep Zoho Ecosystem Integration
Connects natively with Zoho CRM, Zoho Desk, Zoho SalesIQ, and Zoho Assist, making it a strong fit for teams already using Zoho software.
Flexible Booking Models
Supports one-on-one, group, collective, and resource bookings to cover sales calls, consultations, interviews, classes, and healthcare appointments.
Team Scheduling Controls
Workspaces, user roles, multi-schedules, and round-robin distribution let larger teams structure availability and routing.
Workflows & Automation
Custom email and SMS workflows, WhatsApp notifications, and scheduling triggers automate reminders and follow-ups.
Payments Built In
Collect deposits or full payment at booking through Stripe, PayPal, or Razorpay integrations.
White Labeling & Custom Domain
The Premium plan adds white-labeled booking pages and custom domain support to keep branding consistent.
Pricing Plans
Free
- 1 user
- 1 workspace
- Online meetings
- Notification emails and reminders
- Two-way calendar sync (Zoho, Google, Microsoft 365/Outlook.com)
Basic
- Multi-schedules
- Round-robin distribution
- One-on-one and group bookings
- Appointment reports
- Customer portal
- Email workflows
- Customizable booking pages
Premium
- Everything in Basic
- SMS workflows
- White labeling
- Custom domain support
- Payment provider integrations
- WhatsApp notifications
- Google Analytics tracking
Flex
- Tailored plan for custom requirements
Pros & Cons
- Tight integration with Zoho CRM and the wider Zoho suite
- Forever Free plan for a single user
- Supports one-on-one, group, collective, and resource bookings
- Built-in payments via Stripe, PayPal, and Razorpay
- White labeling and custom domain on Premium
- Privately held and bootstrapped, with a customer-focused roadmap
- Most valuable when already using other Zoho products
- Per-user pricing adds up for larger teams
- White labeling and custom domain are gated to the Premium tier
- Interface and setup carry the broader Zoho-suite learning curve
Best Use Cases
All Features
- One-on-one, group, collective, and resource bookings
- Customizable, white-labelable booking pages
- Custom domain support (Premium)
- Two-way calendar sync (Google, Outlook, Zoho)
- Round-robin distribution
- Multi-schedules and workspaces
- Scheduling rules (cancellation windows, time zones, intervals)
- Automated email and SMS workflows
- WhatsApp notifications
- Payment collection (Stripe, PayPal, Razorpay)
- Reports by day, week, or month per service and staff
- AI-assisted setup of event types and staff
- Mobile apps for iOS and Android
Integrations
Frequently Asked Questions
Zoho Bookings is the obvious pick if you already run on Zoho. The native CRM and helpdesk integrations, flexible booking models, and built-in payments make it a capable team scheduler at a reasonable per-user price. If you don't use Zoho's other products, the value proposition is weaker than more focused standalone tools.
Forever Free plan for 1 user with 1 workspace, online meetings, notification emails and reminders, and two-way calendar sync (Zoho, Google, Microsoft 365/Outlook)
Paid plans from
$6/user/mo
Per-user, billed monthly or annually (annual saves over 25%)
- Existing Zoho customers
- Sales and support teams
- Recruiting and interview scheduling
- Service businesses needing payments
- Teams wanting CRM-connected scheduling